Job Title:
Assistant Housekeeping Manager
Job Type(s):
Full-time
Shift(s) Available:
Day shifts
Location:
Indian Head Resort, Lincoln, NH
We are seeking a highly organized and motivated Assistant Housekeeping Manager to support the daily operations of our housekeeping department. The ideal candidate will perform the duties of a Houskeeper while assisting the Housekeeping Manager in overseeing the cleaning and maintenance of guest rooms, public spaces, and other areas to ensure a consistently high standard of cleanliness and guest satisfaction. This role requires leadership, attention to detail, and a passion for delivering exceptional service.
Responsibilities:
Assist the Housekeeping Manager in overseeing the housekeeping staff, ensuring all guest rooms and resort areas are cleaned and maintained to hotel standards
Supervise and train housekeeping team members, providing guidance on best practices and procedures
Create and manage daily work schedules for housekeeping staff, adjusting as needed to accommodate occupancy levels and special events
Inspect guest rooms and public spaces to ensure cleanliness, appearance, and proper setup
Address guest requests, complaints, or concerns related to housekeeping services in a timely and professional manner
Monitor inventory levels of cleaning supplies, linens, and guest amenities, ensuring timely restocking and cost management
Assist in the recruitment, onboarding, and performance evaluation of housekeeping staff
Enforce safety, sanitation, and cleanliness standards in compliance with health regulations and company policies
Collaborate with other departments to coordinate special projects, deep cleaning, and maintenance work
Participate in monthly inventory checks and maintain accurate records
Step in to assist with cleaning tasks during busy periods or in the absence of staff
Provide leadership and support in the absence of the Housekeeping Manager
Qualifications:
Previous experience in housekeeping, with at least 1-2 years in a supervisory or management role
Must be able to work weekends, holidays, and school vacation weeks
Strong leadership and organizational skills
Excellent communication and interpersonal abilities
Ability to work in a fast-paced environment while managing multiple tasks
Attention to detail and commitment to high standards of cleanliness
Knowledge of housekeeping procedures, equipment, and safety protocols
Proficiency in basic computer skills (e.g., Microsoft Office, property management systems)
Ability to stand, walk, and lift for extended periods
Benefits:
Competitive hourly wage
401k plan
50/50 medical insurance
Opportunity for career growth